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    Frequently Asked Questions

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    What kind of products do you offer?

    We create custom-made Digital Pet Portraits designed to celebrate what makes you unique. No mass production — just meaningful, personalized art that reflects you.

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    Can I make changes after placing my order?

    We understand that mistakes can happen, which is why you have a 3-hour window after placing your order to request any changes or corrections.

    After 3 hours, your item enters production — since each piece is made uniquely for you, we’re unable to cancel or modify it beyond that point.

    We strongly recommend reviewing all personalization details, product options carefully before completing your purchase.

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    How long does it take to receive my order?

    Digital Production typically takes 2–5 business days, then you will receive a link where you can download the digital portait

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    Can I order a gift for someone else?


    Absolutely. You just need to download or share the link with them